Thursday, December 2, 2010

Rainbow of goodness

A few weeks ago, I contacted Chobani because I was concerned about some mold I found in my 6 oz. cup of blueberry Greek yogurt. It wasn’t expired and just a day before I had eaten a container from the same pack.  I totally blame myself for not looking at the top before I started eating.  I don’t think I actually ate any of the mold, but I was still a little concerned, so I emailed them and asked if there was any reason I should call poison control, write my last will and testament, and run to the hospital immediately. 

Within about a half hour, I had received a response that was nothing but professional, courteous, and concerned. The woman I talked with offered to send me some coupons and I said that wouldn’t be necessary – I love their product and would continue to buy it as well as speak highly of it on the ‘net and on my blog, since these things happen. She insisted so I guess I can’t turn down free yogurt.  Then she had a nice woman in communications send me an email about the blog.  She said they would love to send me a case to try out.  But of course! Look how pretty….

 

Now, I tell you this tale firstly in full disclosure – the company did send me free product.  Secondly, I just wanted to say how great the customer service was. I was so impressed and am even more likely to buy from them in the future because of how it was handled.

And since I am a cheapskate, I will tell you that the cheapest place to get the 6 oz. size containers of Chobani is at Costco.  They offer a 12 pack in 3 flavors – strawberry, blueberry, and peach.  Second best place to buy is Super Target. They have large containers of  plain 0%, 2%, and vanilla – my fave – when they are in stock.  Last night I was there and their entire Greek yogurt selection was pretty much gone. I am excited to try the honey because I haven’t seen it in stores here just yet. 

4 comments:

  1. How fabulous that you got all that free greek yogurt! Guess it pays to contact customer service (and be nice!). Enjoy:)

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  2. I hope you'll do a review of the flavors you received! I always contemplate purchasing the 12 pack at Costco but don't because I'm worried I won't like the flavors. I'm strictly a Chobani Vanilla girl. I'm also intrigues by the honey flavor...

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  3. Rachel - My husband makes fun of me still because every time we would walk by the Chobani at Costco I would stop and contemplate. I am not a fan of fruit chunks in yogurt, so I was leery. I do like the fruit and since my husband will eat them occasionally (vs. plain Fage which I usually eat) I took the plunge. I hope the honey is good, too!

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  4. A. I need to send my parents to Costco to get a case.

    B. What great corporate behavior! I know that Gracie at Girl Meets Life found some sort of worm in her Luna Bar and they told her it was her fault...what?

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