A few weeks ago, I contacted Chobani because I was concerned about some mold I found in my 6 oz. cup of blueberry Greek yogurt. It wasn’t expired and just a day before I had eaten a container from the same pack. I totally blame myself for not looking at the top before I started eating. I don’t think I actually ate any of the mold, but I was still a little concerned, so I emailed them and asked if there was any reason I should call poison control, write my last will and testament, and run to the hospital immediately.
Within about a half hour, I had received a response that was nothing but professional, courteous, and concerned. The woman I talked with offered to send me some coupons and I said that wouldn’t be necessary – I love their product and would continue to buy it as well as speak highly of it on the ‘net and on my blog, since these things happen. She insisted so I guess I can’t turn down free yogurt. Then she had a nice woman in communications send me an email about the blog. She said they would love to send me a case to try out. But of course! Look how pretty….
Now, I tell you this tale firstly in full disclosure – the company did send me free product. Secondly, I just wanted to say how great the customer service was. I was so impressed and am even more likely to buy from them in the future because of how it was handled.
And since I am a cheapskate, I will tell you that the cheapest place to get the 6 oz. size containers of Chobani is at Costco. They offer a 12 pack in 3 flavors – strawberry, blueberry, and peach. Second best place to buy is Super Target. They have large containers of plain 0%, 2%, and vanilla – my fave – when they are in stock. Last night I was there and their entire Greek yogurt selection was pretty much gone. I am excited to try the honey because I haven’t seen it in stores here just yet.